Refund and Return Policy

At E-tech Essentials Shop, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.

1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be in the same condition that you received it, and it must be in the original packaging.

2. Return Process
To initiate a return, please follow these steps:

1. Contact our customer service team to request a return authorization.
2. Pack the item securely in its original packaging.
3. Include a copy of your receipt or proof of purchase.
4. Ship the item to the address provided by our customer service team.

3. Refunds
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

4. Non-Returnable Items
Some items are non-returnable, including:

• Gift cards
• Downloadable software products
• Opened electronics that have been used

5. Exchanges
If you need to exchange an item for the same item, please contact us for assistance.

If you have any questions regarding our refund and return policy, please contact our customer service team.